CHRGD SMS Messaging Program — Terms & Conditions

1. Program description

The CHRGD SMS messaging program ("Program") sends transactional text messages from CHRGD LLC ("CHRGD", "we", "us") to franchisees, franchisors, and location operators who have opted in. Messages include royalty statement notifications, payout confirmations, low-inventory alerts, POS sync failures, and account security notices.

2. How to opt in

You may opt in to the Program in one of two ways:

• During account signup at https://chrgd.io/auth?mode=signup, by entering your mobile number and affirmatively checking the separate, default-unchecked SMS consent checkbox labeled: "I agree to receive transactional SMS text messages from CHRGD LLC about my account, royalty statements, inventory alerts, and service notifications. Message and data rates may apply. Message frequency varies. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase. See our SMS Terms and SMS Privacy Policy."
• After signup, by enabling the SMS notifications toggle in Account Settings → Notifications.

Consent to receive SMS is not a condition of purchase or of using the CHRGD platform.

3. Message frequency

Message frequency varies and is driven by your own account activity. Recipients typically receive 0–5 messages per week.

4. Message and data rates

Message and data rates may apply. Please contact your wireless carrier for details of your messaging plan. CHRGD is not responsible for charges from your carrier.

5. Supported carriers

The Program is available on major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, Google Fi, and other carriers. Carriers are not liable for delayed or undelivered messages.

6. HELP

Reply HELP or INFO to any CHRGD message for assistance, or email support@chrgd.io.

7. STOP / opt-out

You may cancel the Program at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any CHRGD message. After you send STOP, we will send a single confirmation message and will not send you any additional SMS messages unless you opt in again.

8. No sharing of mobile information

CHRGD does not share, sell, rent, or transfer mobile phone numbers, SMS opt-in status, or SMS-related consent to any third parties or affiliates for marketing or promotional purposes. No mobile information collected as part of the SMS Program will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subprocessors that directly support the operation of the SMS Program (e.g. our messaging aggregator Twilio) and only for the purpose of delivering these messages.

9. Privacy

Your use of the Program is also governed by the CHRGD SMS Privacy Policy and the general CHRGD Privacy Policy.

10. Changes

We may update these Terms from time to time. Continued participation in the Program after changes constitutes acceptance of the updated Terms.

11. Contact

CHRGD LLC · support@chrgd.io