This SMS Privacy Policy describes how CHRGD LLC ("CHRGD", "we", "us") collects, uses, and protects information in connection with the CHRGD SMS messaging program (the "Program"). It supplements the general CHRGD Privacy Policy.
When you opt in to the Program we collect your mobile phone number, the timestamp and source of your consent, and metadata about messages we send you (delivery status, HELP/STOP replies).
We use this information solely to:
CHRGD does not share, sell, rent, or transfer your mobile phone number, SMS opt-in status, or SMS consent information to any third parties or affiliates for marketing or promotional purposes. No mobile information collected as part of the SMS Program will be shared with third parties or affiliates for marketing or promotional purposes.
We share this information only with subprocessors that directly support the operation of the Program (for example, our licensed messaging aggregator Twilio Inc., which transmits the messages on our behalf), and only for the purpose of delivering these messages. These subprocessors are contractually restricted from using the information for their own marketing.
We retain mobile numbers and consent records for as long as your account is active and for the period required to comply with legal, regulatory, and carrier record-keeping obligations (typically at least 4 years after opt-out).
You may opt out of the Program at any time by replying STOP to any CHRGD message, or by disabling the SMS toggle in Account Settings → Notifications. You may request access to or deletion of your data by emailing privacy@chrgd.io.
We use industry-standard administrative, technical, and physical safeguards to protect mobile numbers and consent records.
The Program is not directed to and is not knowingly used by individuals under 18.
CHRGD LLC · privacy@chrgd.io · support@chrgd.io